Privacy Policy
Walk is operated by Alexander Shugaev, an individual based in Israel. This policy explains how Walk collects, uses, stores, and protects information when you use the Walk mobile application and related services.
Information we collect
- Account and profile information, including your name, email address provided by your login provider, profile photo, bio, and account identifiers.
- Content you create, including posts, stories, photos, videos, comments, messages, reactions, trips, activities, and privacy selections.
- Foreground location when you choose a location-based feature, plus destinations, searched places, trip locations, and optional media location tags.
- Social and safety information, including follows, selected audiences, blocks, reports, moderation decisions, and related audit records.
- Technical information needed to operate Walk, including sessions, device identifiers, push tokens, delivery receipts, upload status, and diagnostic events.
- Media-use information linked to your account, including viewed media, watch time, playback progress, and completion, used for viewing history, view counts, and content ranking.
- When you submit feedback, your message, any attachment you choose, app and build details, and a sanitized recent history of screen and request outcomes used to investigate that report.
How we use information
We use this information to authenticate accounts, deliver and personalize Walk features, generate trips, display social content, provide messaging and notifications, enforce privacy choices, prevent abuse, resolve support requests, and maintain service reliability.
Optional AI trip planning
Walk requires your permission before sharing the trip details you enter with a third-party AI processing service. App versions that support the sharing controls show this disclosure before the first covered AI planning action. This can include your trip description and requested destinations; travel dates, interests, and preferences; budget and traveler-count context; and itinerary corrections needed to complete your request. The service uses that information to create, check, and improve the itinerary you request.
Your choice is saved for your Walk account rather than requested for every trip. If you allow sharing, the choice applies to later AI trip-planning requests until you withdraw it. If you choose Don’t allow, Walk keeps AI planning off and does not send your trip details to a third-party AI service; you can still build trips manually. In app versions with the AI data-sharing control, you can review and change the choice in Settings. Walk will ask you to review the disclosure again if the covered data or purpose materially changes.
If your installed version cannot display the disclosure or sharing control, that absence does not grant permission: AI requests without a current recorded choice remain blocked. You can use manual planning and contact us below about privacy choices. Withdrawing permission stops future covered AI requests; it does not undo information already sent while permission was active.
Service providers
Walk uses service providers for authentication, cloud hosting and storage, video processing, push notifications, maps and place search, image sourcing, artificial-intelligence processing, and operational moderation. Walk limits the information it shares to what is needed for the relevant service. Some providers also process information under their own terms and privacy notices, such as when you sign in, view third-party content, or open an external map. Retention periods and international transfer arrangements vary by provider; this does not remove Walk’s responsibility for its own privacy obligations.
When you choose Apple or Google sign-in, Walk receives the account identifier and profile information shared for that login, such as your name and email. Google sign-in can also provide a profile photo, which Walk does not automatically publish as your Walk profile photo.
If you enable push notifications, the app registers with Expo (650 Industries, Inc., United States) using a native push token, an installation identifier, and app, project, and notification-environment details. The registration helps keep delivery information current. To deliver push notifications, Walk sends Expo a device token, notification metadata, and notification text. Depending on the notification, that text can include a walker’s name or a message or comment preview. Expo relays iPhone notifications to Apple’s push notification service. Expo’s privacy notice describes its processing and retention.
When you request place search or route guidance, the relevant map or place service receives the search text or route coordinates needed to answer. This can include a personal address or precise location. Leaving out a Walk account identifier does not make that information anonymous.
Walk uses Geoapify for place search and route calculations. Geoapify receives the search text or route coordinates and technical request information. Its privacy notice describes API request logging, usage measurement, retention, and the infrastructure providers involved. Walk does not add your account or trip identifier to these requests.
Illustrative trip or activity photos can load directly from external image services such as Unsplash. The image service receives technical request information, such as your IP address, and may measure image interactions under its own terms and privacy notice.
Walk uses bundled country reference data for country names, capitals, and flag selection. Flag images can load from an external image service, which receives technical request information from your device. When Walk validates a destination or capital, the place-search service receives the lookup text as described above.
Location, photos, and notifications
Walk requests foreground location and photo-library access only when you use a feature that needs them. Walk does not request continuous background location for this release. Notification permission is optional and can be changed in device settings. Walk settings control notification preferences; they do not replace the device’s permission controls.
Sharing and visibility
Your visibility choices control who can discover content through Walk. Shared links contain opaque references rather than storage or media addresses, and access is checked again after the viewer signs in. No internet service can guarantee absolute security, so avoid publishing information you do not want your selected audience to retain.
Retention and deletion
We retain information only while needed to provide Walk, meet safety and legal obligations, resolve disputes, and preserve necessary moderation records. You can request deletion of your entire account from Walk settings. Once Walk accepts the request, the account becomes inaccessible immediately: active sessions are revoked, public content is hidden, and account-linked information is removed or anonymized from active product surfaces.
Deletion from storage and service providers may continue after the account becomes inaccessible. Walk retries incomplete cleanup and does not treat a failed provider deletion as complete. Backup copies expire under limited operational schedules; if deleted account data is restored during recovery, a separate deletion marker is used to reapply the deletion before access is restored. Walk may retain only minimized safety, fraud-prevention, financial, legal, and audit records for as long as they are necessary, plus a content-free deletion marker while it is needed to prevent the account from being restored.
Minimized records and deletion markers can retain internal account identifiers and lifecycle dates for those purposes. Removing content does not necessarily make a record anonymous.
Your choices
You can edit profile information, change content visibility, manage notification preferences, block users, report content, remove your content, and request account deletion from the app. You may also contact us about access, correction, deletion, or privacy concerns.
Children
Walk is not intended for children under 13. If you believe a child has provided personal information contrary to applicable law, contact us.
Changes
We may update this policy as Walk changes. Material updates will be reflected by a new effective date and, where appropriate, an in-app notice.